Frequently Asked Questions

Our design process is collaborative and thorough. We start by listening to your goals and vision, then analyze your property's unique characteristics. We create custom designs with 2D and 3D drawings, refine them with your input, and begin installation only after your complete approval. You can also visit our Outdoor Living Studio to see and touch materials before making selections.

Yes! We offer comprehensive maintenance programs tailored to your landscape's needs. Our certified horticulturalists provide everything from weekly lawn care to seasonal services, plant care, irrigation maintenance, and more. We also offer Lawn Care for streamlined lawn care services.

Our Outdoor Living Studio in Millvale is a unique indoor showroom where you can experience outdoor living materials firsthand. See full-scale patio installations, touch different stone and wood options, view lighting effects, and make confident material selections before your project begins. It's one of a kind in the Pittsburgh area.

We proudly serve Pittsburgh and Western Pennsylvania, including Sewickley, Fox Chapel, Mt. Lebanon, Shadyside, Squirrel Hill, Upper St. Clair, Wexford, Cranberry Township, McMurray, Gibsonia, and surrounding areas. Contact us to confirm service availability in your specific location.

Project timelines vary based on scope and complexity. A simple planting project might take a few days, while a comprehensive outdoor living space with hardscaping can take several weeks. During the design phase, we'll provide a detailed timeline for your specific project. Weather and site conditions can also affect scheduling.

Yes, we provide complimentary consultations and estimates for landscape projects. We'll visit your property, discuss your goals, and provide a detailed proposal outlining scope, timeline, and investment. There's no obligation and no pressure.

Irrigation systems in Pittsburgh should be winterized before the first hard freeze, typically in late October or early November. We offer professional winterization services using compressed air to remove all water from lines, preventing freeze damage. It's important not to wait until after a freeze, as damage can occur quickly.

Eichenlaub offers full-service landscape management including mowing, pruning, planting, mulching, irrigation service, and comprehensive property care. Lawn Care is our specialized division focused on premium lawn care, fertilization, weed control, and plant health services. It's perfect for clients who want professional lawn care without full-service maintenance.

Absolutely! We offer comprehensive sustainable landscaping services including native plant selection, water-efficient irrigation, rain gardens, permeable paving, organic lawn care, and stormwater management. We believe in creating landscapes that are beautiful, functional, and environmentally responsible.

Yes, we work with existing landscapes all the time. Whether you want to renovate a tired landscape, add new features, improve problem areas, or enhance what's already there, we can help. We'll assess your current landscape and develop solutions that work with your goals and budget.

Our team includes multiple Pennsylvania Certified Horticulturalists, certified irrigation technicians, ICPI certified installers, and trained landscape designers. We invest in continuing education and professional certifications to ensure we provide expert service and stay current with industry best practices.

Yes, we design, install, and maintain landscape lighting systems. Professional lighting enhances safety, security, and beauty while extending the usability of your outdoor spaces. We recommend professional maintenance every two years to keep LED systems performing optimally.